Frequently Asked Questions
We love our customers. That’s why we’re transparent and upfront about our products and everything we do. If you have questions, please look below for answers. Or contact our team, and we’ll get back to you shortly.
Is gr8nola organic?We source organic ingredients whenever possible. All organic ingredients are indicated as such under product details when purchasing gr8nola. |
Is gr8nola gluten free?We are not “certified” GF, but gr8nola doesn't contain any inherent gluten containing ingredients like wheat, barley or rye. Non certified gluten free oats may be cross-contaminated with gluten, however. |
Is gr8nola vegan?Almost all! Our superfood flavors (Matcha, Turmeric, Cacao & Charcoal) are vegan and Original gr8nola (which contains honey) is our only product that is not vegan. |
Does gr8nola contain nuts?Our superfood flavors Matcha Green Tea, Golden Turmeric, Coco Cacao & Charcoal Chia are completely nut-free (except coconut). Our Original contains almonds. |
Does gr8nola contain GMOs (genetically modified organisms)?At gr8nola our goal is to provide customers with granola that is both clean and delicious. All of our ingredients are non-GMO. The way it should be. |
Are you guys coming out with new flavors soon?We are always brainstorming unique flavors and creating in the kitchen so please stay tuned by joining our email list or following us on Instagram. We promise you’ll be the first to know! |
Where do you ship?We currently ship to everywhere in the US. Unfortunately, we do not ship internationally at this time. |
Are you in stores?We are a small but growing brand, so for the time being gr8nola is available on gr8nola.com, Amazon and a few select stores. Check out our Store Locations here. |
Can I get gr8nola at my company?Absolutely! Please send an email our way and we can work something out. |
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Products
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Is gr8nola organic?
We source organic ingredients whenever possible. All organic ingredients are indicated as such under the Ingredients section for each product.
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Is gr8nola gluten free?
We are not “certified” GF, but gr8nola doesn't contain any inherent gluten-containing ingredients like wheat, barley or rye. Non-certified gluten-free oats may be cross-contaminated with gluten, however.
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Is gr8nola vegan?
Almost all! Our superfood flavors (Matcha Vibes, Golden Spice, Cacao Crisp, Cinnamon Chai & Black Coco Chia) are vegan, but our Original and Peanut Butter gr8nola (which contain honey) are our only products that are not vegan.
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Does gr8nola contain nuts?
Our Matcha Vibes, Golden Spice, Cacao Crisp, Cinnamon Chai & Black Coco Chia flavors are nut-free (except coconut). Our Original flavor contains almonds and coconut, and Peanut Butter contains peanuts but no coconut.
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Does gr8nola contain GMOs (genetically modified organisms)?
At gr8nola our goal is to provide customers with granola that is both clean and delicious, and we are proud to say that all of our ingredients are non-GMO.
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Are you guys coming out with new flavors soon?
We are always brainstorming unique flavors and creating in the kitchen so please stay tuned by joining our email list, signing up for text updates and/or following us on Instagram. We promise you’ll be the first to know!
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What is the shelf life of gr8nola products?
All products will have a sticker with a MMDDYY on it, which represents the best-by-date for an unopened bag. Our 10oz and 1.75oz bags are dated with 10 months shelf life from the date of manufacture, and our Bulk 4.5lb bags are dated with six months shelf life from the date of manufacture. Do note that once the bag is opened, different factors will impact shelf life such as oxygen, moisture, heat and light. We recommend storing gr8nola in a cool, dry place and always making sure that the bag is zipped tightly each time after use to maximize freshness.
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Orders
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Do you ship to Canada/internationally?
We currently ship to all states in the US. Unfortunately, we do not ship internationally at this time.
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Are you in stores?
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Can I get gr8nola at my company or store?
Absolutely! For offices, wholesale, retail or bulk order pricing, please send an email to info@gr8nola.com and someone will be in touch with you!
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Are there any restrictions on discounts and promotions?
You can only use one promo code per order and each promo may be subject to its own terms such as expiration date, products and more. When using a promo code, please double-check that you aren’t adding any extra spaces or punctuation, and do note that most promo codes will not apply to subscription orders or shipping unless specified otherwise.
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What is your return policy?
Our granola is non-returnable unless you receive a damaged or defective product. While we hope this is never the case, if this does happen, please send us a photo of the issue along with your order number to info@gr8nola.com. We’d be happy to send you a replacement and refund.